FFIEC Update to Business Continuity Planning Booklet- Appendix J Strengthening the Resilience of Outsourced Technology Services

Recently, the Federal Financial Institutions Examination Council (FFIEC) issued appendix J to the Business Continuity Planning (BCP) booklet of the FFIEC Information Technology Examination Handbook.  Appendix J of the BCP Booklet discusses that a financial institution should ensure their technology service providers (TSPs) are providing resilient technology services.  According to the booklet, this includes: Third-party […]

How to Benefit from Social Media in a Disaster

Social media can be an excellent method to obtain information during an emergency. Below we have shared a few tips on how social media can be beneficial during a disaster: 1. Alert your clients. If your client base actively follows you on Facebook or Twitter, you can easily update them with updated hours, location closures, […]

The Almighty Business Impact Analysis (BIA)- The Who, What, When, Why, and How

Business Impact Analysis (aka BIA) is one of the most critical Business Continuity Planning components. During this step we identify critical processes within the organization, calculate qualitative and quantitative impacts, specify required resources, and most importantly, define the Recovery Time Objective (RTO) and Recovery Point Objective (RPO). With that said, we will break down the […]

The Call Chain Test- Why every company should conduct this test

“The Call Chain Test” When was the last time you conducted a Call Chain or Call Cascade Test? The ability to communicate with your staff during an emergency is critical. The Call Chain/Cascade Test is one of the easiest exercises to conduct and provides valuable results. The purpose of the Call Chain Test is to […]

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